Privacy Policy

Last Updated: 12/20/2025

Thank you for choosing to be part of our community at Command and Signal Foundation (hereinafter “Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase from our website, commandandsignal.org (the “Site”), which operates on the WordPress platform with WooCommerce functionality.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: info@commandandsignal.org
• Address: 1311 Waverly Ln SW, Cullman, AL 35055

Information We Collect

Personal Information You Provide

When you use our Site or interact with our services, we may collect the following personal information from you:

• Account Information: Name, email address, billing address, shipping address, phone number, and password (hashed/stored securely).
• Payment Details: Payment method details (e.g., credit/debit card information), which are processed securely through our payment gateway and not stored on our servers (beyond necessary transaction data).
• Order Information: Details of products or services purchased, order dates, and transaction amounts.
• Communication Data: When you contact us via email, web form, or otherwise, we may collect the content of your message and relevant contact details.
• User-Generated Content: Any data you provide if you post reviews, comments, or feedback on our Site.

Information Collected Automatically

When you visit or browse our Site, we automatically collect certain information about your device and usage, including:

• Log Data: IP address, browser type, operating system, date/time stamps, and referring/exit pages.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Site (e.g., pages visited, links clicked). For more details, see our Cookie Policy below.

Information from Third Parties

We may receive information about you from third parties, such as:

• Analytics Providers (e.g., Google Analytics)
• Advertising Networks or Social Media Platforms
• Payment Processors (for transaction confirmations, fraud prevention)

How We Use Your Information

We may use the personal information we collect for the following purposes:

1. Processing Orders and Transactions:
   • To process your payments, deliver products/services, and manage returns or exchanges.
2. Account Creation and Management:
   • To set up and maintain your user account, and to authenticate your login credentials.
3. Improve User Experience and Personalization:
   • To customize content, recommend products, and enhance the functionality of our Site.
4. Customer Support and Communication:
   • To respond to inquiries, provide support, and send administrative information (e.g., order confirmations, updates to policies).
5. Marketing and Promotional Activities:
   • To send marketing or promotional communications about our products, services, or events that may be of interest to you. You can opt out of these communications at any time (see “Your Choices and Rights” below).
6. Legal and Regulatory Compliance:
   • To comply with applicable laws, regulations, and legal processes, and to enforce our legal agreements and policies.
7. Analytics and Performance:
   • To analyze usage, track conversions, and monitor Site performance and trends to improve our services.

Legal Bases for Processing (For EU/EEA Visitors)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, we process your personal information only when we have a valid legal basis, including:

• Consent: When you have given us clear consent for processing (e.g., subscribing to newsletters).
• Contract: To fulfill a contract with you, or because you have asked us to take specific steps before entering into a contract (e.g., processing an order).
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.
• Legitimate Interests: Where it is necessary for our legitimate interests (e.g., improving our services), and those interests are not overridden by your data protection rights.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

1. Service Providers (Processors):
   • We engage trusted third-party vendors for web hosting, payment processing, email marketing, and analytics. These providers have access to your personal data only to perform tasks on our behalf and are contractually obligated to safeguard it.
2. Business Transfers:
   • If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the business transaction.
3. Compliance and Law Enforcement:
   • We may disclose information if required by law, subpoena, or other legal process, or if we believe such action is necessary to protect our rights or the safety of our users or the public.
4. Consent:
   • We may share your information for other purposes with your explicit consent.

International Data Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside, where data protection laws may differ. However, we have taken appropriate safeguards to require that your information remains protected in accordance with this Privacy Policy. If you are located in the EEA, UK, or Switzerland, we will rely on adequate measures (e.g., EU Standard Contractual Clauses) to protect your personal information during such transfers.

Data Retention

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy or for legal, accounting, or reporting requirements. When we no longer have a legitimate need to process your information, we will securely delete or anonymize it.

Your Choices and Rights

Opt-Out of Marketing

You may opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly. We will still send you administrative messages related to your orders or account.

Account Information

If you have an account with us, you can review and update your personal information by logging in and visiting your account settings, or by contacting us.

Data Subject Rights (For EU/EEA Residents)

If you are in the EEA, UK, or Switzerland, you have certain data protection rights (subject to applicable law):

• Access, Correction, Deletion – Request access to, correction, or deletion of your personal data.
• Object to Processing – Object to certain processing of your personal data.
• Restrict Processing – Request a restriction on processing your personal data.
• Data Portability – Receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Withdraw Consent – Where processing is based on consent, you can withdraw that consent at any time.

To exercise these rights, please contact us at [Your Email]. We may need to verify your identity before fulfilling your request.

California Privacy Rights (For California Residents)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of the categories and specific pieces of personal information we have collected. Please see our [CCPA Notice] (if applicable) or contact us at [Your Email] for more information.

Cookie Policy

A cookie is a small text file placed on your device when you visit our Site. We use cookies and similar tracking technologies (e.g., pixels, beacons) to:

• Authenticate and remember your login to keep you logged in during your session.
• Remember your shopping cart and preferences.
• Analyze site usage (e.g., via Google Analytics) to improve functionality and user experience.
• Deliver targeted advertising based on your browsing activity.

You can manage or disable cookies in your browser settings. Note that blocking some types of cookies may impact your user experience on our Site.

Security Measures

We implement reasonable technical and organizational security measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include using encryption (HTTPS/SSL), secure hosting environments, and restricted access to data. However, no security measure is 100% infallible, and we cannot guarantee absolute security of your data.

Third-Party Links and Services

Our Site may contain links to third-party websites or services not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites or services you visit.

Children’s Privacy

Our Site is not intended for individuals under the age of [13/16, depending on jurisdiction]. We do not knowingly collect personal information from children. If you believe we have unintentionally collected a child’s personal data, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the revised policy on this page and update the “Last Updated” date above. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or comments about this Privacy Policy or our data practices, please contact us at:

Command and Signal Foundation
1311 Waverly Ln SW
Cullman, AL 35055
info@commandandsignal.org

CRPTS, or Combat-Related Post Trauma Syndrome, is a peer-developed field framework created to describe a common operating-state pattern observed in some direct-action Combat Veterans, including its effects on physiology, identity, relationships, and daily functioning.

CRPTS does not replace clinical diagnosis. PTSD remains an important recognized diagnosis for identifying trauma-related symptoms and establishing clinical care.

CSF does not provide medical or mental health diagnosis, therapy, or crisis treatment. LRRP(S) is a peer-led educational and community pipeline centered on disciplined creative practice, structured self-observation, and long-term reorganization.